FREE SHIPPING OVER $99
PAY WITH KLARNA
JOIN OUR VIP LIST FOR EXCLUSIVE DISCOUNTS
-
CONTACT US!
RETURNS
1. FILL OUT OUR RETURN FORM CLICK HERE
2. YOU MUST INCLUDE YOUR PACKING SLIP IN YOUR RETURN PARCEL
3.PLEASE SEND YOUR RETURN TO THE FOLLOWING ADDRESS
IF YOU HAVE ANY QUESTIONS, DROP US AN EMAIL AT USARETURNS@MODAMINX.COM
PLEASE READ OUR CREDIT AND REFUND POLICY
NOT A MATCH MADE IN HEAVEN? WE’RE SORRY THAT YOU AND YOUR MODA MINX ORDER AREN’T AT BFF STATUS.FOR GUIDANCE ON HOW TO RETURN ITEMS, FOLLOW THE GUIDANCE ON THIS PAGE.
PLEASE RETURN IN 14 DAYS
TAKE NOTE, US BABES.ORDERS IN THE US MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR PARCEL. FOR EXAMPLE, IF YOU RECEIVE YOUR ORDER ON THE 1ST JANUARY IT NEEDS TO BE DISPATCHED TO US BEFORE THE 14TH JANUARY.
THIS DOES NOT APPLY FOR PRE-ORDER ITEMS.
THAT MEANS YOU HAVE 14 DAYS TO DECIDE IF YOU LOVE IT, OR IF YOU’RE GONNA LEAVE IT. WE HATE GOODBYES TOO!
READY TO SAY GOODBYE?
HOW TO RETURN YOUR GOODIES.PLEASE FILL IN ALL THE FORM AT THE TOP OF THE PAGE AND WAIT FOR AN EMAIL FROM OUR TEAM TO CONFIRM WE HAVE RECIEVED YOUR RETURN. REPACK YOUR ITEM AND SEND IT TO THE ADDRESS ABBOVE. WE WILL SEND YOU A COINFIMATION IF YOUR RETURN IS ACCEPTED. PLEASE ALLOW 3-6 WEEKS FOR YOUR PARCEL TO ARRIVE BACK AT THE WEARHOUSE.
CLICK HERE TO START YOUR RETURNS REQUESTPLEASE MAKE SURE THIS FORM IS COMPLETELY FILLED OUT TO AVOID ANY DELAYS WITH FULFILLING YOUR RETURN.
IF YOUR ITEM GETS LOST IN TRANSIT, UNFORTUNTELY WE CAN NOT BE HELD
LIABLE FOR IT.
THE COST OF RETURNING THE ITEM TO US IS MADE BY THE CUSTOMER AND IS
NON-REFUNDABLE.
BEFORE RETURNING
PLEASE MAKE SURE THAT ITEMS ARE RETURNED IN THE EXACT CONDITION IN WHICH THEY ARE RECEIVED. ENSURE THAT BIKINI TIES ARE LEFT OPEN TO AVOID STRETCHING OR DAMAGING THE FABRIC.
ITEMS RETURNED IN AN UNLOVED WAY WILL BE REFUSED A REFUND.
WHEN TRYING ON ITEMS, ENSURE YOU DO NOT LEAVE ANY STAINS. THIS INCLUDES SOILING FROM MAKEUP, FAKE TAN OR DEODORANTS.
WE REQUEST THAT ITEMS ARE KEPT IN A SMOKE AND PET FREE ENVIRONMENT IF A RETURN IS BEING MADE.
WE WILL NOT ACCEPT ANY RETURNED ITEMS THAT HAVE BEEN DAMAGED.
KEEP THE ORIGINAL PACKAGING
WE ASK THAT ALL ITEMS ARE RETURNED IN THEIR ORIGINAL PACKAGING.
DO NOT RIP OPEN YOUR PACKAGING. ANY ITEMS RETURNED WITHOUT THIS WILL INCUR A DEDUCTIBLE FEE.
IF YOU HAVE MISPLACED YOUR PACKAGING, DROP US AN EMAIL AT USACS@MODAMINX.COM AND WE CAN ADVISE YOU ON YOUR RETURN.
TAGS & HYGIENE STICKERS
IF TAGS ARE REMOVED , UNFORTUNATELY YOUR ITEM WILL BE DEEMED AS NON-RETURNABLE.
FOR HEALTH AND SAFETY PURPOSES, PLEASE DO NOT REMOVE OR TAMPER WITH THE HYGIENE LABEL. WHEN TRYING ON BIKINI BOTTOMS, TRY TO DO SO OVER YOUR UNDERWEAR.
IF AN ITEM IS MISSING TAGS OR HYGIENE STICKERS, UNFORTUNATELY WE CAN NOT ACCEPT THE RETURN.
STORE CREDIT
STORE CREDIT CANNOT BE SOLD OR TRANSFERRED TO THIRD PARTY
CUSTOMERS AND MUST BE USED BY THE CARD HOLDER ONLY.
MODA MINX CANNOT BE HELD RESPONSIBLE FOR ANY ISSUES WITH STORE
CREDIT IF YOU CHOOSE TO DISREGARD THIS POLICY.
NON-REFUNDABLE PRODUCTS
I’M YOURS BABE.DUE TO A RANGE OF REASONS, SOME OF OUR ITEMS ARE NON-REFUNDABLE OR WILL BE REFUNDABLE FOR STORE CREDIT. PLEASE MAKE SURE TO CHECK THIS BEFORE CONTINUING WITH YOUR PURCHASE IF YOU ARE NOT SURE ABOUT YOUR ORDER.
THE FOLLOWING ITEMS ARE NON-REFUNDABLE:
BIKINIS & SWIMWEAR
STORE CREDIT & EXCHANGES BIKINI’S AND ANY SWIMWEAR ARE RETURNABLE FOR STORE CREDIT ONLY. HOWEVER, ALL OF OUR SWIMWEAR COMES WITH A 100% 🔥 BEACH-PIC PROMISE.
WORN / USED ITEMS
UNFORTUNATELY, ANY ITEMS THAT SHOW SIGNS OF BEING WORN, USED, MARKED, STAINED OR DAMAGED WILL NOT BE ELIGIBLE FOR A REFUND. SO IF YOU WEAR IT, MAKE SURE THAT YOU LOVE IT.
WITHOUT HYGIENE TAGS / LABELS
WE WON’T ACCEPT ITEMS WITH REMOVED OR TAMPERED HYGIENE TAGS OR LABELS. THIS ONE IS FOR HYGIENE REASONS, ONLY REMOVE THESE ARTIFACTS IF YOU’RE OFFICIAL.
HEADBANDS, SCRUNCHIES & JEWELLERY
AGAIN FOR HYGIENE REASONS, WE ARE UNABLE TO ACCEPT RETURNED HEADBANDS, SCRUNCHIES AND JEWELLERY. THIS IS RETAIL POLICY, AND EVEN WITH TAGS WE CANNOT REFUND THESE ITEMS.
SALE ITEMS
SALE ITEMS ARE RETURNABLE FOR STORE CREDIT ONLY. BUT IN RETURN, YOU CAN BAG YOURSELF A BARGAIN BABE.
SAMPLE SALE ITEMS
SAMPLE SALE ITEMS ARE HANDMADE, ONE OFF PRODUCTS AND NOT RETURNABLE UNDER ANY CIRCUMSTANCE. THESE ITEMS MAY COME SLIGHTLY MARKED FROM BEING IN THE WAREHOUSE AND THROUGH BEING HANDMADE ON THE PREMISES.
THIS IS REFLECTED IN THE PRICE AND YOU SHOULD BE AWARE PRIOR TO PURCHASING THAT THE ITEMS ARE EXTREMELY CHEAP FOR A REASON. IF THERE IS ANY OBVIOUS DAMAGE OR MARKS THAT ARE UNWASHABLE, THESE WILL BE POINTED OUT ON THE PRODUCT DESCRIPTIONS. THEY WOULD NOT BE SAMPLES OTHERWISE. ONCE THESE ITEMS ARE PURCHASED THEY ARE NOT RETURNABLE.
CREDIT NOTES
CREDIT NOTES THAT ARE ISSUED ARE VALID FOR 1 YEAR ONCE THEY ARE PROCESSED. THESE WILL BE SENT TO THE EMAIL ADDRESS PROVIDED WHEN THE ORDER WAS PLACED. YOU WILL BE ABLE TO USE THIS AT THE CHECKOUT ON ANY FUTURE ORDERS.
IF YOU DO NOT HAVE AN ACCOUNT PRIOR TO HAVING CREDIT ISSUED, YOU WILL RECIEVE AN EMAIL ON HOW TO CREATE AN ACCOUNT. YOUR ACCOUNT WILL THEN HAVE CREDIT. AT CHECKOUT, YOU WILL HAVE AN OPTION TO PAY VIA CREDIT OR AN ALTERNATIVE PAYMENT METHOD.
IF YOU HAVE ANY QUESTIONS, DROP US AN EMAIL AT USACS@MODAMINX.COM
BECOME BESTIES
BE THE FIRST TO KNOW ABOUT NEW LAUNCHES, EXCLUSIVE DISCOUNT & ALL THINGS MODA MINX